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Emergency Info


What to Do in Case of Emergency

You should always feel free to contact us with any issues, but please be assured there are very few true orthodontic emergencies. Most problems can be remedied at home and do not need immediate attention in the office. Our first concern is the comfort of the patient and this page will walk you through some basic steps to help make the patient more comfortable at home.

During Office Hours:

If you have a loose or broken appliance, please do contact us promptly, but call first rather than come into the office. That way, our trained team will make sure to create time to address your repair or issue.

After Hours:

If it's not urgent, you are welcome to leave a message that our team will return first thing in the morning. If you need to speak with someone immediately, our message will give you our after hours service number and a member or our team will be contacted for you. If it is a life threatening emergency, please call 9-1-1.

Sore Teeth

You may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. A warm wash cloth, heating pad or warm salt water rinses may reduce the soreness in your jaws.

Wire Irritation

Try moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol.

Loose Bracket

First, call our office to see if the bracket needs to be re-fitted. If you have a situation where you must cut the wire or slide a bracket off the wire, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office on the next business day to schedule a repair appointment.

Lost Separator

Call our office to see if it needs to be replaced. Some patients may lose a separator during treatment, which is common.